When paying for your cake, it is accepted that you have read and understood the following terms and conditions.
- We do not copy other peoples work. It is not possible to reproduce a piece of work exactly but also, out of courtesy to the originator, it isn’t fair to take the credit for someone else’s design and ideas. We can take elements of a cake to re-create on your cake, but not a direct copy.
- It is also important to be aware of AI generated pictures. Some cake produces state their work has been modified but others don’t. As a cake maker we are generally able to spot the AI pictures but it would be unfair to provide a cake picture which couldn’t be replicated in part, precisely.
- Providing we have availability; it takes a minimum of 48 hours to create and produce a full-size cake. Please don’t ask for a rush order as if it’s less than 48 hours. If you would like cupcakes and we have availability, we can usually do an order within 24hours.
- For Wedding Cakes and occasion cakes which are booked more than 12 weeks away, we request a 25% deposit to hold the booking. The balance is then due 4 weeks prior to the cake date. Deposits are non- refundable but can be transferred if we have availability.
- For any cake made within 12 weeks of request, the full payment is required. We do not hold provisional bookings. A cake order is only considered final when the payment is made.
- Payments can be made via bank transfer ideally and when you are happy to proceed, we will give the relevant bank details and narratives to identify your payment. Once payment is received, we will confirm its receipt and be in touch nearer the time to ensure all is still as planned.
- We do operate a nut free kitchen but cannot guarantee the ingredients haven’t come into contact with nuts prior to our purchase. Many of the items we use are sourced because they are nut free but some are produced in factories which handle nuts. This is unavoidable but please be aware of this.
- We do not offer dairy free, lactose intolerant or any other variation as we can’t avoid cross contamination for these products. If you are wanting a gluten free cake, please advise when booking.
- We reserve the right to post pictures of the cakes we create on our social media sites. If your cake has personalised names on the cake, we can remove them if you so wish, but you must say so. Otherwise, the picture will appear as created.
- Due to the Island becoming ‘single use plastic free’, the items we use to support structured cakes are re-useable and remain the property of Martha and Mollys. We will arrange with you to have them returned.
- Any cake separators, stands, florals or other loaned equipment must be returned. On some items, we will hire them to you at a minimal cost and deposit. The deposit will be returned on receipt of the items in good order.
- We deliver all our cakes to the agreed address. All we ask is the full address, contact name and telephone number just in case we can’t find you.
Decorating Workshops
When booking your workshop space, please note that bookings are not transferable to another date or subject type.
If you are not able to attend the booked workshop, but you can gift the space to a friend or colleague, simply let us know. If you are not able to pass the space onwards, wherever possible we will create the cake/cupcakes/bouquet on your behalf and pass to your guest to give to you. We do not give refunds or credits for another occasion.
We offer workshops for standard and gluten free cakes. We do not offer dairy free, lactose intolerant or any other variation as we can’t avoid cross contamination for these products. If you are gluten intolerant, please advise when booking.
Our corporate / private decorating workshops are for boxed floral cupcakes only. Prices available on request if you would like to upgrade to our floral bouquets or highland cows.
We reserve the right to change the dates of the workshops should a workshop not sell as we had hoped. We will advise with plenty of notice and alternative dates will be offered. This isn’t a regular occurrence and only happens when absolutely necessary.
We reserve the right to alter the content of the workshop as and when necessary.
When making your booking, it is understood that you have read and accepted these Terms and Conditions.